ForumsQuestionsBrowser Crashes & BSOD
Browser Crashes & BSOD
| Author | Message |
|---|---|
|
freyja313 |
I am experiencing tab crashes on IE8 and complete browser crashes/BSOD on Chrome on the same PC using Windows XP. I believe Toodledo may be the culprit and I'm wondering if anyone else has experienced this recently? This is going back as far as 3/15/12 and possibly earlier. What I am noticing is that when I first access toodledo.com in the browser I get the issue. IE crashes the tab and the recovered instance of IE with TD seems to work fine. Chrome completely crashes and results in BSOD and a forced reboot; I've stopped using TD in Chrome because of this. I have screen caps of four previous BSODs and one of IE tab recovery that just happened this morning.
This is my work PC so it is possible it could be a security/firewall/configuration setting by my company. However, it does seem to only happen when I first access TD in my browser session and not with any other sites. (Firefox is not an option for me here so I've not tested it.) Anyone else? If it's just me I can make it work with IE but if others are affected it might need a ticket. Thanks! |
|
Jake Toodledo Founder |
We have not had anyone else report this issue, and we could not reproduce the error. Can you try on a different computer, to see if it is something specific to your computer?
|
|
freyja313 |
I was unable to reproduce at home on Win7, IE9 and Chrome. However, I narrowed down a bit last night on Chrome on my work PC. I closed down all my other programs and left Chrome open. Opened a new tab and navigated to toodledo.com, no problem. Logged in, no problem. Closed down Chrome and relaunched with "Reopen the pages that were open last" setting and got BSOD. So it appears on initial launch if TD is on any tab it results in a crash. When I first started having this problem (before I had any idea what might be causing it) I had TD as a pinned tab on Chrome and was having crahes all the time; once I removed the pinned tab they happened less often.
Here's a link to screen caps of what I'm getting: https://picasaweb.google.com/TchotchkeTchucker/Toodledo?authuser=0&authkey=Gv1sRgCJv0nqnsw6K8iwE&feat=directlink If I'm the only one having this issue (which wouldn't surprise me) I can work around it. I still think it's odd though that it's affecting both Chrome and IE. I heart you Toodledo! This message was edited Apr 04, 2012. |
|
Jake Toodledo Founder |
It is extremely extremely unlikely that a website could cause a blue screen of death. If this was possible, you can be sure that hackers would be exploiting this to crash computers left and right. I would be shocked if Toodledo accidentally stumbled across a way to BSOD a computer from simply loading a website. Since nobody else has reported this, and since you can't reproduce the problem on a different computer, I am certain that it is something wrong with your computer. I am not a windows person, so I don't know what that would be, but I do not think that it is anything that Toodledo can control.
|
|
freyja313 |
I tried another PC here at work and had no issues so I do believe it is specific to my PC. IE8 is still crashing the tab but it recovers and then TD works just fine so that is my workaround. I am staying away from Chrome but I do know for sure all the BSODs occurred right after launching that app so whether it's a problem with TD tab on Chrome or Chrome itself is unknown.
I appreciate the replies and follow-through. |
You cannot reply yet
U Back to topic home
R Post a reply
To participate in these forums, you must be signed in.