ForumsQuestionsHow to Fix Error in Alarm Time After Subscription Lapses?

How to Fix Error in Alarm Time After Subscription Lapses?

Author	Message
FoggyBeach	Posted: Sep 12, 2016 Score: 0 Reference FoggyBeach Posted: Sep 12, 2016 Score: 0 Reference I can now reproduce the problem related to alarm time. I had an alarm that would fire at 9 AM (Clean the House). After my subscription lapsed, it showed as firing 1 hour before the event. However, it fires at 9 AM. http://i.imgur.com/MoHky6S.jpg Is there any way to set all these things to alarm when they say they will? Thanks, Al
Jake Toodledo Founder	Posted: Sep 12, 2016 Score: 0 Reference Jake (Founder) Posted: Sep 12, 2016 Score: 0 Reference If you have previously had a subscription and set customized alarm times, but no longer have a subscription, all those customized alarm times will still be honored until you edit the task's alarm value. So, if you had set it to alert you 1min before the event, it will still do that, but you won't be able to change that alarm time to anything other than 1hr. To do this, click the checkbox to remove the alarm. Then click the checkbox again to add the alarm back at the 1hr interval. Or, you could renew your subscription and then you'll have all the alarm times available to you :)

Author

Message

Posted: Sep 12, 2016

Score: 0 Reference

FoggyBeach
Posted: Sep 12, 2016
Score: 0
Reference

I can now reproduce the problem related to alarm time.

I had an alarm that would fire at 9 AM (Clean the House). After my subscription lapsed, it showed as firing 1 hour before the event. However, it fires at 9 AM.

http://i.imgur.com/MoHky6S.jpg

Is there any way to set all these things to alarm when they say they will?

Thanks,

Al

Jake

Toodledo Founder

Posted: Sep 12, 2016

Score: 0 Reference

Jake (Founder)
Posted: Sep 12, 2016
Score: 0
Reference

If you have previously had a subscription and set customized alarm times, but no longer have a subscription, all those customized alarm times will still be honored until you edit the task's alarm value. So, if you had set it to alert you 1min before the event, it will still do that, but you won't be able to change that alarm time to anything other than 1hr. To do this, click the checkbox to remove the alarm. Then click the checkbox again to add the alarm back at the 1hr interval.

Or, you could renew your subscription and then you'll have all the alarm times available to you :)

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