ForumsQuestionsUnable to sync with Todo when have 2-step auth enabled


Unable to sync with Todo when have 2-step auth enabled
Author Message
neilasmyth

Posted: Dec 06, 2016
Score: 0 Reference
I use Appigo Todo for my tasks on ipad + iphone, and have always found the syncing with Toodledo as the master repository to work great.

However when I enable 2-factor auth I get the message "Error Updating Sync Failed" when using an app specific password. I've tried re-installing the app, tried it on both iphone and also ipad - but consistently get this behavior.

Is there any way to debug what is happening? It looks like the app specific password is not being accepted.

Thanks,

Neil
Jake

Toodledo Founder
Posted: Dec 06, 2016
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
kwraber

Posted: Dec 08, 2016
Score: 0 Reference
I seem to have a similar issue. I do not have 2 step on. I enter my info for my account in ToDo and it asks to verify email and password. I know they have been enter correctly. It was working but I installed both apps on a new macbook pro and the ipad app does the same thing.

I sent in a ticket to appigo but have heard nothing from them yet. It was an ideal setup until this.
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