ForumsQuestionsAlarms no longer working
Alarms no longer working
| Author | Message |
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cable2001 |
After years of no problems my task alarms stopped working a few months ago. They don't work on Android or iOS. This is most evident with repeating tasks to which I have made no changes. I have tried uninstalling and reinstalling both the Android and iOS apps. I have purged and re-synced my tasks. I have deleted and re-created the offending tasks. I'm pretty much out of ideas and it is becoming a problem because I keep forgetting to do things that my phone or iPad should be reminding me to do. Once in a while the alarms do work but most of the time not. I do have a valid Silver subscription.
Anybody have other ideas I could try? |
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Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
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Omnimercador |
same issue here. very frustrating. on ios.
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tonnaer |
Same issue here. Conclusion of support ticket: "we'll investigate this". I hope they will (and fix it). A task that already gave an arm and then is set to another time, will not function anymore.
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kendra.a.hudson |
Did alarms ever get fixed? They still don't seem to be working for me.
One of the main reasons I have Toodledo is to help me manage an irregular medicine regimen. The lack of alarms caused me to miss doses last year because I was relying on alarms that used to work for me. :( I checked my phone settings & Toodledo should be able to pop-up alarms on my phone. So, I'm thinking it's not a phone issue. Can anyone advise me on this? |
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Jake Toodledo Founder |
There was an issue with Android 8.0 and alarms, but this was fixed with the update that went out 2 days ago. There is no known issue with iOS alarms. Can you please open a support ticket so we can investigate further?
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