ForumsQuestionsNew phone, sync says 0 tasks, timestamp must be non-zero
New phone, sync says 0 tasks, timestamp must be non-zero
| Author | Message |
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tanichka13 |
I just bought a new iphone, and just logged in to toodledo for the first time, and it says "0 tasks"
When I try to manually sync, it says "Sync error: pullChanges() returned invalid timestamp. timestamp must be a non-zero number" Last synced Dec 31, 1970 7:00 PM Help, please? |
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hasnain_2 Toodledo Admin |
Hi there,
Can you please send us an email: [email protected] Can you confirm you have the latest mobile app from the app store? Do you see your tasks in the browser version? Could you also try to log out and log back in after the initial sync. Thanks |
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tanichka13 |
I sent an email yesterday at 8:35am (EST) and I also clicked the "send log" link at least twice yesterday.
The phone is brand new, so when I set it up from my old phone's backup, it automatically downloaded the app that is currently available in the iphone app store. When I click the "log out" button it says there are tasks with sync pending and they will all be deleted, so I'm wary of that option. I exported all of my tasks from the browser app last night, in case this goes badly, so I'll try it if you think it's necessary. This is the first time I've ever used it on this new phone, and there has not been an initial sync -- that's the problem. I have not actually had the app since 1970, believe it or not. This message was edited 2 days ago. |
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tanichka13 |
Seriously, guys, can I get some help? It's the biggest shopping week of the year, and I can't use my shopping lists in toodledo.
I've sent multiple emails (and I'm a paid subscriber) and I haven't even received so much as an acknowledgment. |
|
Mike Thomas |
You could try using Toodledo in a browser on your iPhone until you get this resolved.
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