ForumsQuestionsBugs - App 1.0.2 (Build 43) - Sync errors on App
Bugs - App 1.0.2 (Build 43) - Sync errors on App
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info_1311949310 |
I observe 2 problems with the app
App 1.0.2 (Build 43) on iPhone 13 mini 1) App - frequent sync errors, shown shortly with a pink small message on the bottom of the app, though connection is there, and after managing my tasks at night on my app, no change has been processed the next morning on the web-version - approx. every 3 days meanwhile, frequency is increasing. Error message: Sync error: Request failed with status code 500 2) App - When having a list item open and leaving the app, opening again, i am stuck in that list item and can neither go back to tasks nor to the lists. I then have to remove the app completely and install it freshly and sync all my content to start over. And now i experienced something bad.The notes i took on my iphone in one task are gone. And the task itself - a repeating one - is gone on the app, so it is likely that it was not newly created after checking it off. This message was edited Feb 10, 2025. |
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info_1311949310 |
Please take care for the sync error (problem 1 in my first post), I do not mind problem 2, new installation is a common habit meanwhile.
Sync error.. Again and again. For the whole weekend I got repeatedly "Sync error: Request failed with status code 500". And I can do nothing about it. All my changes were not reflected in the cloud this moring. The web-version does not show any new task or update I made the last 2 days. What is wrong there? I reinstalled, I logged in again, I sync in the settings, nothing helps. Sometimes it seems to work, sometimes not. I can not use that tool that way, would you please take care for that? I am sending logs again and again. I pay for the service and it is useless if it can not be used via mobile phone. Thanks Kerstin. This message was edited Feb 17, 2025. |
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PamelaH Toodledo Admin |
Hi Kerstin -
Thanks for your message! Can you please file a support ticket so we can better assist you? https://www.toodledo.com/info/ticket.php thank you! |
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